Shipping Policy

   

Thank you for shopping at ChooseMe. We are committed to delivering your products efficiently and transparently. All our orders are processed and shipped directly from our warehouse in China.

   

1. Supported Countries & Regions

   

We currently offer international shipping to the following countries:   

• North America: United States, Canada
  
• European Union (EU): Italy, France, Germany, Spain, Netherlands, Denmark, Sweden, Finland, Poland, Portugal, Czechia, Ireland
  
• Non-EU Europe: United Kingdom, Switzerland, Norway
  
• Oceania: New Zealand
  
• Middle East: United Arab Emirates (UAE)
  

   

2. Shipping Carrier & Tracking

   

We partner with 4PX Express for all international deliveries. 4PX is a leading global logistics provider that ensures your package is tracked from our warehouse until it reaches your doorstep.

• Tracking: All orders include a unique tracking number.
  
• Final Delivery: Upon arrival in your country, the package is typically delivered by your local national postal service or a regional courier partner.
  

   

3. Order Processing & Transit Times

Our shipping costs are determined by your order total. 

Order Value	Shipping Cost
$0.01 – $49.99	$9.90 USD
$50.00 and above	FREE SHIPPING

   

All shipping times are calculated in Business Days (Monday – Friday). Handling time is the time it takes to prepare your order for shipment.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    

Destination	Handling Time	Transit Time (Est.)	Shipping Cost
United States	1 - 3 Days	7 - 12 Business Days	Calculated at Checkout
United Kingdom	1 - 3 Days	5 - 10 Business Days	Calculated at Checkout
European Union (incl. Italy)	1 - 3 Days	8 - 15 Business Days	Calculated at Checkout
Canada	1 - 3 Days	10 - 15 Business Days	Calculated at Checkout
UAE / New Zealand	1 - 3 Days	7 - 12 Business Days	Calculated at Checkout
Switzerland / Norway	1 - 3 Days	10 - 15 Business Days	Calculated at Checkout

   

4. Customs, Duties & Import Taxes

   

Since products are shipped internationally from China, your order may be subject to import duties, VAT, or local customs fees applied in your country.

   

 

• Responsibility: These charges are the sole responsibility of the customer and are not included in the checkout price.
  
• Refused Deliveries: If a delivery is refused due to unpaid customs duties, the costs of return shipping and handling (approximately $30 USD) will be deducted from your refund. 

   

5. Sales Tax

   

Sales tax or VAT may be applied during the checkout process or upon entry into your country, depending on local regulations and the total value of your order.

   

6. Handling Delays & Issues

   

  

• Delays: While we strive for timely delivery, delays may occur during peak holiday seasons or due to customs inspections. If you notice a delay in your tracking information, please contact our customer service immediately to receive timely support and updates.
• Package Integrity: Please inspect your package upon delivery. If the packaging is severely damaged, we recommend refusing the delivery and contacting us immediately.
  
• Reporting Issues: Any defects or shipping errors must be reported to our support team within 48 business hours of receipt.
  

   

7. Order Tracking

   

Once your order is dispatched, you will receive a shipping confirmation email containing your 4PX tracking number. You can monitor your shipment via the 4PX Tracking Portal or other global tracking websites like 17Track.